Website privacy
Cookie notice
Last updated: 7 September 2026
HLD Services currently uses only browser storage and cookies that are necessary to operate and protect the website. We do not currently use advertising or analytics cookies.
Enquiry draft in this tab
While you complete an enquiry, this tab temporarily stores the entered details and your place in the form so you can recover from a reload. Files are not stored. Recovered drafts require fresh privacy and authority confirmations. The draft expires after two hours without editing and is cleared after a successful submission or when you choose to clear it. Browser session restoration may retain tab storage, so clear your draft when using a shared device.
Secure quotation access
When you open a secure quotation link, the link token is exchanged for an HTTP-only security cookie. This keeps the raw token out of the page address and allows the quotation and matching invoice to be displayed to the authorised browser.
Staff authentication
Essential authentication and security storage may be used when authorised HLD staff sign in to Nexus. These controls are required to protect case information and are not used for advertising.
Privacy summary preference
Your browser stores a small local preference after you close the privacy summary. This prevents the same message appearing on every visit. It does not identify you to HLD.
If our use changes
If HLD later introduces analytics, advertising or other optional technologies, they will remain off until the required choice has been provided. This notice and the privacy controls will be updated first.
Questions
Contact customerservice@hldtechserv.com.